Promo Code Terms and Conditions

Promo codes provide new Sendwave users with a promotional credit that is added to the amount sent on their first qualifying transaction. The promo code must be entered in the Sendwave app before completing the first transfer, under the menu “” and then “Enter promo code.” The promotional credit will be automatically applied to that transaction. If a transaction is cancelled, the promotional credit will be returned to the user’s account and may be applied to a future transfer, subject to these Terms and Conditions.

Promo codes are valid only for new Sendwave customers and may be used once per person. Sendwave may, at its discretion, apply eligibility or usage restrictions based on the country from which funds are sent, the country to which funds are sent, or a combination of both. Such restrictions may include blocking specific sending or receiving corridors from using promotional credits, requiring a minimum send amount to qualify, requiring that the send amount be equal to or greater than the promotional credit value, capping the credit used on a single transaction at the transfer amount with any remaining credit carried forward for later use, or applying a total redemption budget and/or expiry date after which the promo code is no longer valid. The restrictions described above are illustrative only and may be updated or varied at Sendwave’s discretion.

Promo codes cannot be combined with any other offers or promotions, transferred, exchanged for cash, or applied retroactively to previous transactions. Fees and charges may apply to all transfers made through the Sendwave app. Sendwave may alter, suspend, or cancel any promo code or these Terms and Conditions at any time where reasonably necessary, including to comply with legal or regulatory requirements or to prevent fraud, abuse, or misuse.

Users are responsible for any personal tax consequences arising from the receipt or use of promotional credits. Sendwave’s General Terms and Conditions and Privacy Policy apply to all transactions made using promotional credits. Publication of these Terms on the Sendwave website shall constitute valid notice of any change or update. Certain promotional discounts or reduced-fee campaigns may also be time- or transaction-limited. Such discounts are managed separately by the Pricing Team and may be amended or withdrawn at Sendwave’s discretion. These discounts are distinct from promotional credits and are subject to the general principles of fairness and transparency outlined in these Terms.