Summary Terms & Conditions:
18+ only. 00:01 GMT 09/02/26 – 23:59 GMT 22/03/26. Log onto your Instagram account, follow @SendwaveAfrique, find the Promotional Post, like & comment underneath tagging 3 friends to gain 1 Main Entry into the Prize Draw. Upload a video to your Instagram profile using a sound that reminds you of Ramadan & tag @SendwaveAfrique Instagram in the post to gain 1 Bonus Entry into the Prize Draw. No purchase necessary. Prize: 1 Umrah of 5-nights to visit Mecca and Medina in Saudi Arabia for the winner & a guest including flights (from Paris/Madrid/New York/Montreal) & accommodation (worth max $4,500). Mecca entry requirements state only Muslims may enter. Hajj Period excluded. Internet access & public Instagram account required. Max 1 Main Entry & 1 Bonus Entry per person. Winner must respond within 7 days to claim Prize. Visit www.sendwave.com for full T&Cs & Prize details. Promoter: Zepz Technology Services Ltd, 167- 169 Great Portland Street, 5th floor, London W1W5PF, United Kingdom.
Full Terms & Conditions
1. This Promotion is open to those aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion. Non-Muslims are not allowed to perform Umrah and cannot enter the holy cities of Saudi Arabia under local law.
2. Entrants must ensure that their participation (including acceptance of any Prize) is lawful in accordance with the laws of their country of residence. This Promotion is void where void under local national laws. The Promoter will not be taken to make any representations, express or implied, as to the lawfulness of any individual's participation, or as to any other aspect of any Promotion.
3. No purchase necessary; however, internet access and a valid public Instagram account are required.
4. Promotion Period: Enter between 00:01 GMT on the 18 February 2026 and 23:59 GMT on the 22 March 2026 inclusive.
5. To Enter:
a. Main Entry: Log onto your Instagram account (or create one for free), follow @SendwaveAfrique, find the Promotional Post, like and comment underneath tagging 3 friends to gain 1 Main Entry into the Prize Draw.
b. Bonus Entry: Upload a video to your Instagram profile using a sound that reminds you of Ramadan, and tag @SendwaveAfrique on Instagram in the post to gain 1 Bonus Entry into the Prize Draw.
6. Further Entry Details & Conditions:
a. Entrants must keep their profile on a public setting, continue to follow @SendwaveAfrique Instagram page and ensure their account settings allow messages from anyone for at least 5 weeks following the end of the Promotion Period in order to be contacted as a winner.
b. Moderation: The Promoter reserves the right to reject entries which, in the reasonable opinion of the Promoter:
i. are in breach of the Terms & Conditions;
ii. contain any content that is offensive, harmful, objectionable or which is otherwise unsuitable for publication including with respect to race, religion, origin or gender, or which could reflect negatively upon the name, reputation or goodwill of the Promoter or any brand partner;
iii. contains or refers to any unauthorised third-party brand or reference any third-party names, logos and/or trademarks;
iv. contains any content which has been created by an AI tool or which has been influenced by AI; or
v. promotes any political agenda.
c. Maximum of 1 Main Entry and 1 Bonus Entry are permitted per person during the Promotion Period.
7. The Prize: There will be 1 winner. The winner will win 1 x 5-night Umrah trip for 2 people (the winner and a guest) to visit Mecca and Medina in Saudi Arabia (worth a maximum of $4,500), including:
a. Return economy flights from the winner’s choice of either Paris, Madrid, New York or Montreal to Mecca/Medina, subject to availability and the Promoter’s discretion;
b. 3 nights’ accommodation in a standard double room at a minimum 4* hotel in Mecca including breakfast, subject to availability and the Promoter’s discretion; and
c. 2 nights’ accommodation in a standard double room at a minimum 4* hotel in Medina including breakfast, subject to availability and the Promoter’s discretion; and
d. Internal transfers between Mecca and Medina.
8. Further Prize Details & Conditions:
a. Only Muslims are permitted to enter Mecca. The winner and their guest must be able to take all parts of the Prize.
b. The Prize cannot be taken during Hajj period (from 20 May 2026 – 30 May 2026).
c. The Prize must be taken within six (6) months of claiming the Prize.
d. The Prize will be arranged by email between the Promoter and any appointed agency, and the winner. The Promoter will make all reasonable efforts to provide the winner with details of the Prize at the earliest possible opportunity. The Promoter will have final discretion on all elements and aspects of how the Prize is organised. Once the Prize details including dates, locations and activities are confirmed, these cannot be amended or altered by the winner.
e. The guest must be aged 18+.
f. The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter and all companies associated with the Prize reserve the right in their absolute discretion to exclude the winner and/or their guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoters, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in refused entry, the ticket holders being required to leave the event/venue, or the remainder of the Prize being forfeited.
g. The winner and their guest must abide by any relevant terms and conditions set by the venue/s which form part of their Prize. It is their responsibility to ensure that they take care when moving around the event/venue.
h. The winner will not receive any compensation if their Prize is worth less than the stated maximum value.
i. Tickets are only valid for the dates and times shown; no alternatives will be available. If the winner is unable to attend or cancels the booking after confirming acceptance of the Prize, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund of any expenses incurred will be provided.
j. Flights will only be provided from Paris, Madrid, New York or Montreal. Dependent upon the winner’s home address, they may be required to arrange their own transport to one of these terminals.
k. Direct flights may not be available, and indirect flights may be provided. The route is determined at the Promoter’s discretion.
l. Dependent upon the winner’s home address, the Promoter reserves the right to provide appropriate alternative transport.
m. Airline seats are subject to availability.
n. Lounge passes and upgrades are not permitted. Flights cannot be used in conjunction with the Promoter's/any loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer.
o. The winner and their guests must abide by and are subject to the Airline’s published Conditions of Carriage.
p. Flight extras are not included in the Prize (flight extras include, but are not limited to, on-board meals and drinks).
q. Travel must be taken at the stated times; no alternatives are available. Name changes to the flight seats once confirmed are not permitted.
r. The winner and their guest must travel together in all instances, on the same dates and time, take the same trip and share the same rooms in all provided accommodation. The winner will forgo the Prize in totality if the winner fails to attend the scheduled booking, and the Promoter and any Prize providers shall have no further obligation to the winner. All elements must be taken together.
s. The Promoter will pay the cost of the standard rooms plus related room taxes.
t. A valid credit or debit card will be required to check in to your rooms and will be used to guarantee any incidentals such as in- room calls or services.
u. The winner is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes.
v. The winner and their guests will require a passport valid for at least 6 months on date of travel. Any necessary visas or travel insurance are the responsibility of the winner and their guests. In the event the winner or their guests are unable to travel due to visa or other personal circumstances, no alternative tickets will be issued, and no compensation or other prize will be provided.
w. The Prize will be forfeited if:
i. the winner has not obtained all of the proper travel documents by the date specified by the Promoter;
ii. the winner has any travel/immigration complications which prevent them from entering, leaving or travelling within pre-booked period; or
iii. the winner has any medical, legal or any other reason that would prevent you from accepting and participating in the Prize.
x. It will be the winner’s and their guests' responsibility to take out at their own cost all relevant insurance (including but not limited to health and travel insurance, insurance for theft, loss and damage to property) which may be required or prudent to be taken.
y. The Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated. The winner will be liable for all costs and expenses not stated relating to claiming the Prize.
z. The winner will not be entitled to any compensation and will have no claim against the organisers if the any part of the Prize is delayed, postponed, rescheduled or cancelled.
aa. For the avoidance of doubt, the Prize does not include travel/transportation, food, beverages, souvenirs, gratuities, car parking charges, excess baggage, additional excursions and attractions or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
bb. Once tickets have been issued, the Promoter, will not be liable for any failure to comply with its obligations caused by (but not limited to) weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, illness of a performer or any other circumstances beyond the control of the Promoter.
cc. The winner must inform the Promoter of any wheelchair or any similar access needs.
9. Winner Selection: 1 provisional winner will be randomly selected from all valid entries received during the Promotion Period. The Prize draw will be conducted by 15 April 2026.
10. Winner Notification: The provisional winner will be contacted via the social media account used to enter within 5 working days of Winner Selection and may be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the provisional winner. Once eligibility has been confirmed, the provisional winner will be confirmed as the winner. If the provisional winner does not respond to the initial contact within 7 days, we reserve the right to disqualify that entrant and award the Prize to a reserve selected in the same manner. A reserve winner may have less time to respond.
11. Prize Acceptance: Notification to arrange fulfilment of the Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received communication to arrange their Prize within this timeframe, the winner must inform the Promoter by emailing ibtissam@sendwave.com within a further 28 days. If the winner does not do so, the Promoter reserves the right to not reissue the Prize at its sole discretion.
12. Provided no objection is received from the winner, a winner list containing the surname and country of residence of the winner will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available by sending a request via email to ibtissam@sendwave.com. The winner can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.
13. The Promoter may request that the winner participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
14. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of entrants and/or the provisional winner through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
b. Disqualify entries that are not made directly by the individual entering the Promotion.
c. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
d. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
e. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
f. Disqualify entrants who tamper with the entry process.
g. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
h. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
15. Entrants must complete their details using their legal name. The Promoter reserves the right to disqualify any entrant who uses multiple names or email addresses and to require them to return any Prize they may have won.
16. The Prize is not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason the Prize or any element of the Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
17. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to Instagram.
18. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. By entering you are providing your information to the Promoter and not to Instagram, and Instagram is not responsible for any element of this Promotion.
19. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (PV20095) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promoter’s liability for death or personal injury as a result of its negligence.
20. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
21. All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: www.sendwave.com/en/privacy-policy.
22. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
23. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
24. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
25. These Terms & Conditions are governed by English law, and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
Promoter: Zepz Technology Services Ltd, 167- 169 Great Portland Street, 5th floor, London W1W5PF, United Kingdom.