Is Sendwave legit and safe? Understanding our security measures

When sending money to loved ones overseas, your first question could well be "Is the Sendwave app and Sendwave Wallet legit and safe to use?" It's the right question to ask when trusting a company with your financial support for family and friends.

Finding a trustworthy money transfer service shouldn't require hours of research or worry about hidden risks. Let's explore why Sendwave has become a reliable partner for people supporting their loved ones across borders.

The short answer. Yes, Sendwave is both legitimate and safe for sending money internationally. We're a licensed digital money transfer service that helps diaspora communities send funds to loved ones in Africa, Asia and Latin America, quickly and securely.

Founded in 2014, we believe everyone deserves someone in their corner. That's why we've built our entire platform around making cross-border money transfers simple and stress-free for people who need to stay connected with family and friends across borders.

We operate under Zepz, our parent company that also includes WorldRemit. Whether you're supporting family expenses, contributing to celebrations, or helping with emergencies, we're here to make those transfers happen reliably.

Licensing and compliance

Sendwave holds licenses to operate as a money transmitter in the United States, Canada, United Kingdom and some European Union countries. These licenses mean we follow strict financial services regulations and undergo oversight by regulators.

Our Sendwave compliance activities include Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements in every country where we operate. This means we verify your identity when you sign up and monitor transactions, including measures on how to spot a phishing scam, to prevent fraud and illegal activity.

• Regulatory oversight: Government authorities review our operations to ensure we meet regulatory standards

• Identity verification: We confirm who you are to protect both you and your recipients

• Transaction monitoring: Advanced systems watch for suspicious activity across all transfers

These requirements exist to protect both you and your recipients, ensuring your money reaches the right person safely.

Our security measures

Sendwave security starts with bank-level 256-bit encryption, the same technology used by major financial institutions. This encryption scrambles your personal and financial information so it can't be read by unauthorized parties.

Multi-factor authentication adds an extra layer of protection to your account. You'll verify your identity through your phone or email before accessing sensitive features, making it much harder for anyone else to use your account.

We monitor every transaction for suspicious activity using advanced transaction security and fraud detection systems. If something looks unusual, we'll pause the transfer and contact you directly to verify it's legitimate before proceeding.

• Data protection: Your personal information stays secure through strict protocols

• Encrypted storage: All data lives in secure, encrypted servers

• Privacy commitment: We never share your details with third parties for marketing purposes

Money transfer safety matters most when you're supporting the people you love.

Steps to send money

Sending money through Sendwave takes just a few simple steps. The entire process typically takes just a few minutes once your account is set up.

1. Download and install the Sendwave app from your phone’s app store

2. Create an account by providing your basic information and phone number

3. Enter recipient information; then add your debit card details.

4. Verify your identity by uploading a photo of your government-issued ID and/ or upload a Selfie

5. Confirm and track your transfer with real-time updates until delivery

You can track your transfer's progress through the app and receive notifications when your recipient collects the money. Most transfers complete within minutes, though timing can vary depending on the destination country and local banking hours.

Fees and exchange rates

Our fee structure depends on which corridor you're using to send money. Some transfers have low fees, while others may have no transfer fees, depending on the destination country.

Currency exchange margins may apply when we convert your money to the local currency in the recipient's country. We work to keep these margins competitive while ensuring your transfer arrives safely and on time.

We show the costs upfront before you send, so you can see the estimated amount your recipient will get.

• Corridor-specific pricing: Transfer costs vary based on destination country and transfer amount

• Upfront disclosure: See the estimated costs before you confirm your transfer

• Competitive rates: We aim to keep costs as low as possible while maintaining security standards

Feedback from our community

There are many Sendwave reviews from our users consistently highlighting reliability, ease of use and customer support. Many customers appreciate how quickly they can send money compared to traditional bank transfers or physical money transfer locations.

When issues do arise, our 24/7 customer support team works directly with users to resolve problems quickly. We take complaints seriously and use feedback to keep making our service better.

The diaspora communities across the globe we serve often recommend Sendwave to friends and family because of our focus on their specific needs. We understand the importance of staying connected across borders and supporting loved ones reliably.

How we compare to others

Unlike traditional banks or physical money transfer services, Sendwave operates entirely through your mobile phone. This means no waiting in lines, no complicated paperwork and no limited business hours.

Compared to other digital money transfer apps, we focus specifically on serving diaspora money transfer needs for communities sending money to Africa, Asia and Latin America. This specialization helps us understand your unique needs and challenges.

Our customer support operates around the clock, while some competitors only offer limited support hours. We also prioritize user-friendly design that works well for people who may not be highly tech-savvy.

• Mobile-first approach: Send money anytime, anywhere from your phone

• Specialized focus: Built specifically for diaspora communities

• 24/7 support: Get help whenever you need it, not just during business hours

Additionally, Sendwave offers a digital wallet backed by stablecoin, providing another secure and convenient option for managing your funds.

Bringing it all together

Sendwave combines proper licensing, strong security measures, and upfront pricing to create a legitimate and safe money transfer experience. Our focus on diaspora communities means we understand what matters most when you're supporting loved ones across borders.

We're not just a financial service. We're your partner in staying connected with the people who matter most, making distance disappear when it counts.

Ready to start sending money safely and easily? Download the Sendwave app today and experience the difference of having someone in your corner.