Common Problems

Transfer problems? Let’s solve it together!

If your money transfer is not proceeding further, chances are it’s something that you may be able to rectify with a few checks. Here’s a list of how you can solve common problems that may come up during your transfer journey.

1. Completing your transfer

  • My payment won’t go through

  • I don’t understand how exchange rates work

  • I need help with sending money abroad

2. Transfer processing

3. Transfer paid

4. Transfer cancelled

5. Getting help

If your problem isn’t listed here, please refer to our comprehensive FAQs.