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Frequently Asked Questions - Philippines
How does Sendwave work?
What are your fees and rates?
How secure is Sendwave?
How do I know my funds are safe?
How do I add a new recipient?
How do I verify my email?
How do I reset my password?
How do I know funds are delivered?
Where can I send money from/to?
What are sending limits?
How can I raise my sending limits?
How do I use a new card?
Can I use a credit card or PayPal?
What does 'Card Error' mean?
How long does my refund take?
How does SMS Login work?
How long will it take to deliver my funds?
What happens if I send to the wrong recipient by mistake?
What options do I have for sending?
Where can I send to the Philippines from?
How will my recipient know my funds have been delivered?
What are Sendwave’s transaction limits when sending to the Philippines?
What are the different transaction limits per payout method?
What does my recipient need to collect a cash pickup transaction?
Call Support
Call our international helplines for support. Opening hours all in coordinated universal time (UTC)
09:00 - 22:00 Monday to Friday
12:00 - 20:00 Saturday
Closed Sunday
US Office
2093 Philadelphia Pike #1016, Claymont, DE 19703, USA
WorldRemit Corp. DBA Sendwave is licensed as a Money Transmitter by the New York State Department of Financial Services and in Puerto Rico (TM-055), a Foreign Transmittal Agency in Massachusetts, and a Currency Transmitter in Rhode Island. NMLS No. 1179663
Canada Office
2 Bloor St W, Suite 700, Toronto, ON, M4W 3E2, Canada
WorldRemit Inc. holds license # 0012181 with Revenue Quebec. FINTRAC (Financial Transactions and Reports Analysis Centre of Canada)
Registration Number M11556765
UK Office
51 Eastcheap, London, EC3M 1DT, United Kingdom.
Company registration number: 07110878
WorldRemit Ltd is Authorised and Regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017 and Electronic Money Regulations 2011.
Registration number: 900891
EU Office
Rue du Commerce 31 1000 Brussels, Belgium
Company number: 733.531.321
Sendwave SA is authorised by the National Bank of Belgium to operate as a payment institution within the European Union.
24/7 Help
If you find yourself needing assistance with our app, the Sendwave team is always on hand at any time by in-app chat or email for up-to-date support. For call support hours, please click the “Contact Us” button.
Contact Us